Account Executive
Summary
Title:Account Executive
ID:205
Department:Account Services
Location:Atlanta, GA
Description
Introduction
We have a unique opportunity for a talented individual to serve as a full-time Account Executive for clients in Atlanta, GA.
 
Responsibilities:
  • Act as the primary point of contact for assigned clients; escalate, track and solve client issues by monitoring and managing all aspects of daily client performance
  • Drive established goals across relevant key performance indicators and balance business yield focused with client desired metrics
  • Manage accounts including fiscal responsibilities (client budget, expense reporting and campaign profits and losses); execute billing practices, including detailed record keeping and follow-up
  • Attend and facilitate all status meetings, client meetings and client calls; deliver formal and informal presentations to clients as well as internal team members
  • Effectively balance the dual expectations of our clients and the agency
  • Display marketing curiosity and a willingness to push your own thinking and the agency’s work in new directions
  • Clearly establish objectives and priorities for client initiatives
  • Acquire in-depth knowledge of each client’s business and industry
  • Must possess excellent communication skills so as to be able to effectively explain ideas to clients regarding their advertising and media programs
  • Assists in the development of program strategies, objectives and tactics
  • Will ensure that client expectations and requirements are clearly understood and maintain overall satisfaction and retention of clients on assigned programs/campaigns
  • Assists in planning both short and long term strategic objectives for the client
  • Take ownership of projects, develop and manage budgets, schedules and scope of resources through collaboration with other team members
  • Prepare thorough, accurate and consistent work to clients reflective of the agency’s quality standards 
Qualifications, Requirements and Experience
  • BA/BS or equivalent experience required
  • 2+ years experience in Advertising client service
  • Knowledge and understanding of social media platforms and their respective participants (Facebook, LinkedIn, YouTube, Twitter, etc.) and how they can be deployed in different scenarios
  • Strong interpersonal, customer service, presentation, organizational and problem-solving skills
  • Ability to balance revenue, client satisfaction and operational responsibilities while meeting deadlines
  • A positive, ‘Can-Do’ outlook.  You must be able to roll up your sleeves, be solutions-oriented, and never have a ‘that’s not in my job description’ attitude
  • Strong attention to detail; someone who avoids errors like the plague
  • Ability to work full-time, between the hours of 8am - 6pm (actual schedule to be determined)
  • We are looking for someone who is a consummate professional. You will be representing our firm at the client location, and thus we are seeking someone polished, presentable and personable.
About Sensis
Sensis is a cross-cultural advertising agency with digital at its core. We opened our doors in 1998. We got our start building websites and have expanded into a full service advertising agency. Our work is explicitly cross-cultural, working across diverse markets, to maximize mainstream resources and reach. Sensis drives integration—digital with traditional, ethnic with general market—through intuitive web design, legitimate social media programs, and multicultural relevance. 
 
 
This opening is closed and is no longer accepting applications
Have questions? Please email SensisJobs@SensisAgency.com.
Due to volume of applicants, we unfortunately cannot respond to every resume we receive.
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